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General Terms and Conditions Swiss Ski School Meiringen-Hasliberg (hereinafter SSMH)


By booking a service offer, the guest accepts these "General Terms and Conditions of SSMH" as binding for the reservation made by him - also for third parties. Unless expressly agreed otherwise, the "General Terms and Conditions of SSMH" shall apply to all transactions between SSMH and the customer.
 
Contractual relationship
In the case of a personal booking on site, the purchase of a course ticket constitutes the contractual relationship. In all other cases (telephone, e-mail, online reservation), the receipt of payment is decisive for the acceptance of the booking.
 
The cost of the entire booking must be paid at the latest before the start of the first activity.
 
Lessons and courses take place in all weathers. If the mountain railroads have to suspend operations due to weather conditions, the lessons will take place in the Bidmi, in Skihäsliland. The SSMH reserves the right to change, cancel or discontinue the program or individual services after conclusion of the contract and also during the activity if natural and/or weather conditions or other unforeseen circumstances (breakdown of cable car and lift facilities, force majeure, official measures and/or safety measures or other risks) make this necessary. No refunds will be made if lessons are canceled for these reasons.
 
The SSMH course ticket is personal and non-transferable. The use of the ski school's own beginners' lifts, conveyor belts etc. in Skihäsliland is included. The prices do not include a lift pass for the ski area and equipment rental.
 
Withdrawal from the contractual relationship
Cancellation of the booking by the guest is subject to a charge as follows:
 
Withdrawal from the contractual relationship for ski school lessons
- Less than 24 hours before the start of the course -> 100% of the course costs
 
Withdrawal from the contractual relationship Events of the ski school
- 3 to 6 days before the event date -> 50% of the course costs
- Less than 3 days before the event date -> 100% of the course costs
 
Payments already made by the guest will be offset against the cancellation costs. Any credit balance in favor of the guest will be refunded in the form of a voucher. A processing fee of 5% will be charged for changes to bookings and cancellations.

In the event of late arrival or early departure from the activity by the guest and/or any possible termination of the activity as a result, there is no entitlement to a refund from the SSMH. Each lesson or group course commenced will be charged in full.

 
Incapacity due to accident or illness
In the event of complete or partial inability to attend lessons due to illness or accident, there is no entitlement to a refund or to make up the course. The above-mentioned cancellation provisions remain reserved. We therefore recommend that you take out cancellation insurance. The SSMH offers PassProtect insurance for the services booked with it, for CHF 4/day and person or booking.
 
Insurance/liability
The guest is not insured by the SSMH. The SSMH accepts no liability for accidents before, during or after the use of a service. Accident and liability insurance is the responsibility of the guest. 
 
Group lessons
Lessons at the SSMH are given if there is a declared minimum number of participants. If the declared group size is not reached, SSMH reserves the right to adjust the course offer, combine groups, shorten the teaching time or cancel courses at short notice. Changes of teacher are possible.
 
Image material
The guest agrees, without compensation, that SSMH may use photographic material taken during lessons or other events.
 
Complaint
The guest shall address any complaints to the management.
 
Place of jurisdiction and choice of law
In addition to these "General Terms and Conditions of SSMH", Swiss law shall apply to the contractual relationship. The place of jurisdiction is Hasliberg Reuti.
 
Hasliberg, May 25, 2025